We are pleased to offer free shipping via UPS or USPS on all U.S. and international orders, with no minimum required. We ship to a wide range of countries, ensuring that our customers around the world can enjoy our products. Once your order ships, we will send you a tracking number via email so you can easily monitor its progress. If you prefer, you can have your order delivered to a business address by providing that information during checkout. Additionally, we deliver to PO Boxes for your convenience. We also offer shipping to all U.S. military APO/FPO addresses and U.S. territories. If you're not home when your package arrives, it may be left in a secure location, such as your mailbox or porch, depending on the size of the package.
For payment, we offer multiple options to make your shopping experience seamless. You can pay with PayPal, which provides enhanced security by allowing you to transfer funds directly from your bank account or use credit cards like Visa, MasterCard, Discover, and American Express. PayPal e-check payments may take 3-5 business days to process. Alternatively, you can use your credit card directly, with secure transactions that meet industry security standards. We ensure minimal storage of credit card information and access control to safeguard your data. Whatever payment method you choose, we prioritize your security and convenience throughout the process.
We offer a 12-hour window to cancel orders before they are shipped. If you need to change or cancel your order, please contact us within this time frame. Once the order is processed or shipped, cancellations are not possible.
Your satisfaction is our priority. We provide a full refund if you don’t receive your order or if it doesn’t arrive within the guaranteed delivery time (45 business days, excluding processing). A full or partial refund is also available if the item is not as described. Please note that refunds are not available if the issue is caused by incorrect shipping details or exceptional circumstances beyond our control.
All products are backed by a 30-day money-back guarantee. If you're not fully satisfied, contact us for a replacement or refund. Return shipping costs are the customer’s responsibility. Be sure to contact us first before returning an item, as we need to authorize the return to ensure smooth processing.
The roller is well made and looks nice. I notice that my skin is getting better and looks healthier, it proves that the roller really works! I want to buy more for family members.
Works as expected. Feels great on my skin and in my opinion the roller helps with circulation. It’s become part of my daily skincare routine and I love it. Think I’ll buy this set again for gifts.
I'm glad I bought this set! All came in good condition. I use the roller 2 or 3 times a day and it makes a great massage to my face skin. Super simple in use. It can be a nice gift for anyone too.
This is a good set and it comes in a nice package. It seems to me that my face is less puffy now. I’m glad that these tools became a perfect addition to an at-home spa treatment day.
Firstly, I was disappointed when I opened the package and saw no gua sha stone but fortunately until further inspection I noticed it peeking behind the other roller. Nevertheless, the box the set comes in and the products themselves are very elegant looking.
Start to use it every day and I actually see the difference! I feel refreshed and it seems that the roller makes me look younger. If you are on the fence, I would say buy it!
I read a lot of reviews and instructions before purchase and wasn’t disappointed. My skin feels and looks better. The roller and the stone are easy to wash and to dry. It’s a perfect gift idea.
I like it, worth the money! Use it twice a day for darkness under eyes and puffiness.
Exactly as described, I`m very satisfied. The roller is beautifully made, rolls very smoothly and the stone looks like it's super high quality.
The roller really improves my look, and it’s really good for my skin tone, but I am not impressed with the gua sha stone.
The set is awesome! Seems like good quality. Use it every evening while watching TV, quite a relaxing and meditative activity. Love love love