Who We Are
Top Rated Faves is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679. This means we are transparent about our methods of tracking and using visitors’ personal data. You can freely check what we do with your information.
What Personal Data We Collect and Why We Collect It
At Top Rated Faves, we collect the following information:
- Name and Surname
- Email Address
- Physical Address
- Phone Number
- Browser and Device Data
- Navigation Behavior in Our Store
Purpose of Data Collection
- Contact Details: Necessary for order processing and package delivery.
- Technical Data: To improve user experience and personalize our services (e.g., automatically switching to the mobile version).
Sensitive Personal Data
We do not intentionally collect sensitive personal data, such as health information.
Comments
When users leave comments, we may collect the data shown in the comments form, as well as the user’s IP address and browser user agent string to help spam detection.
Media
If users upload media files, all uploaded files are usually publicly accessible.
Contact Forms
If you use a contact form plugin, we collect personal data from submissions. We keep contact form entries for customer service purposes, but do not use this information for marketing.
Cookies
Top Rated Faves uses cookies to enhance user experience. Cookies help us remember user preferences and gather analytics data. You can manage cookie settings through your browser.
Analytics
We use Google Analytics to gather anonymous data about user behavior. You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
Who We Share Your Data With
We may share your data with the following third-party providers:
- Payment Processors: For verifying and processing payments.
- Manufacturers and Stock Keepers: To fulfill orders.
- Postal Services: To arrange product delivery.
- Mass Mailing Services: To send newsletters if you subscribe.
How Long We Retain Your Data
We retain personal data as follows:
- Contact Form Entries: 6 months
- Analytics Records: 1 year
- Customer Purchase Records: 10 years
What Rights You Have Over Your Data
You have the right to:
- Access a copy of your personal data.
- Request deletion of your personal data.
- Withdraw consent if you previously agreed to provide data.
Where Your Data Is Sent
Your data may be transferred outside the European Union. We ensure that such transfers meet European data protection standards through appropriate agreements with third-party providers.
How We Protect Your Data
We implement technical measures such as encryption and security measures like two-factor authentication. Our staff receives training in data protection.
What Data Breach Procedures We Have in Place
In the event of a data breach, we have internal reporting systems to address potential or actual breaches.
What Third Parties We Receive Data From
We do not receive user data from third parties.
What Automated Decision Making and/or Profiling We Do with User Data
We do not engage in automated decision-making or profiling that significantly affects users.
Industry Regulatory Disclosure Requirements
As an online retailer, we comply with applicable industry regulations regarding privacy and data protection.
Contact Information
For privacy-specific concerns, please reach out to us at support@topratedfaves.shop.
Thank you for your cooperation! We are committed to protecting your privacy and ensuring a safe shopping experience.
