Refunds & Returns Policy

Order Cancellation

All orders can be canceled until they are shipped. If you find that you need to change or cancel your order after payment has been made, please reach out to us within 12 hours of your purchase.

We understand that situations can change, and we want to accommodate your needs as best as we can. Once an order is in the processing stage or has been shipped, we are unable to cancel it. Contacting us promptly ensures that we can handle your request efficiently and prevent any unnecessary delays or complications. Your satisfaction is our priority, and we’re here to assist you every step of the way!

Refunds

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer an absolute satisfaction guarantee that ensures you receive your item on time and as described.

We make it our highest priority to make you happy, so everyone who shops at Top Rated Faves receives the following guarantees:

• Full refund if you don’t receive your order.
• Full refund if your order does not arrive within the guaranteed time (45 business days, not including 1-3 business days processing).
• Full or partial refund if the item is not as described.

Please note that full refunds are not available under the following circumstances:

• Your order does not arrive due to factors within your control (e.g., providing the wrong shipping address).
• Your order does not arrive due to exceptional circumstances outside our control (e.g., not cleared by customs, delayed by a natural disaster).

All our products are backed by a 30-day money-back guarantee. Just send us a message on our Contact Us page or reach out to us at support@topratedfaves.shop, and we will promptly refund your purchase price.

Easy Returns

All our products are backed by a 30-day money-back guarantee. If you are not completely satisfied with your purchase, just contact us, and we will refund the purchase price without hassle.

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or a refund—no questions asked! Please note that the return shipping costs are the responsibility of the customer.

Before returning an item, please contact us first, and we will guide you through the return process. We are always ready to provide you with the best solutions to ensure your satisfaction!

Important: Please do not send your purchase back to us unless we authorize you to do so. This helps us process your return efficiently and provide the best service possible.